Browse Privacy Policy Account Details
Our Privacy Policy applies from the moment you open an account or contact support about access. We may receive your account name, phone number, verification details, device signals, login records, wallet references and transaction status so we can authenticate you, display the right account balance and
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investigate a payment mismatch. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we process the reference needed to match the transaction, not unrelated wallet content. We use security logs to detect unusual sign-ins and keep records only for operational, legal or
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dispute needs. You can ask about the data linked to your account through support chat. Service access depends on local law, and we may limit a request when retention is required for a valid legal or security reason.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.